Privacy Policy

Our Privacy Promise At ACS Vision, we are dedicated to managing your personal and customer information with integrity and in compliance with Data Protection laws. Our commitment is to protect your data while ensuring our business operates within legal and ethical standards. We regularly update our policies and practices to stay aligned with current laws and best practices.

Information We Collect We gather various types of information, including:

  • Personal details like name and job title
  • Business information, including addresses and website details
  • Contact information such as email and phone numbers
  • Banking details
  • Demographic data like postcodes, preferences, and interests
  • Cookie data (further details provided below)
  • Other project-related information

Purpose of Collecting Information We use this information to:

  • Deliver contracted services
  • Maintain customer relationships and communication
  • Understand customer needs for our products and services
  • Legal and regulatory compliance
  • Enhance user experience on our website

Basis for Processing Your Information We process your information based on:

  • Consent: We process personal information after obtaining your consent.
  • Legitimate Interests: We process information for legitimate business purposes, including website access, service communication, and website improvement.

Controlling Your Information You have rights concerning your data, including:

  • Requesting access to the data we hold about you
  • Inquiring about data usage
  • Requesting data updates or corrections
  • Objecting to data usage
  • Requesting data deletion or transfer

Written requests can be made via email to [email protected]. Identification verification is required for these requests.

Data Security and Integrity We prioritise the security of your data and comply with data protection legislation standards. We limit data access to essential personnel and ensure the accuracy and timeliness of your information. While some data may be stored outside the EEA, we ensure appropriate security measures with our service providers.

Cookies and Website Usage Our website employs cookies for user experience enhancement, analytics, and targeted advertising. These include user preferences, analytics (anonymous data), AdWords, LinkedIn tracking, and CRM-related cookies. Browser settings can be adjusted for cookie management.

Policy Updates Our Privacy Statement may change over time to reflect current privacy practices. We advise you to periodically review this policy for any updates.